Terry Hall graduated from Canterbury University with a Commerce degree before working at the Patent Office in Lower Hutt for almost ten years as a Trade Mark Examiner. He was extensively involved in the office's first computerisation and was a pioneer of using the then-emergent Internet in Trade Mark research. Later he returned to Christchurch and obtained an NZ Diploma of Business & Information Systems. Today he works at CORE Education in testing and documentation for IT systems.
- Creating documentation that is in plain English and easy to understand.
- Testing and identification of bugs and usability issues in websites.
- An ability to see things from both the developer and the user's point of view.
- A background with the public sector, schools and non-profits.
- Managing translations in a bilingual setting.
Professional body membership
- Technical Communicators Association of NZ
I see my role as being a bridge between developers and users, ensuring that the requirements of users are accurately conveyed to developers and that products are as easy to use and bug-free as possible.