Terry Hall

Technical Documentation

Region: Canterbury/Chatham Islands
Terry Hall


Professional and Technical writing paper as part of the Certificate in Technical Communication (Level 5)
Diploma in Systems Technology – ComputerPower
NZ Diploma in Business and Diploma in Information Systems – NZ School of Business
Assorted IT related papers in several programming languages
Ministry of Commerce Management Development Programme – Victoria University
Bachelor of Commerce (Economics and Business Administration) – University of Canterbury

Professional profile

Terry Hall graduated from Canterbury University with a Commerce degree before working at the Patent Office in Lower Hutt for almost ten years as a Trade Mark Examiner. He was extensively involved in the office's first computerisation and was a pioneer of using the then-emergent Internet in Trade Mark research. Later he returned to Christchurch and obtained an NZ Diploma of Business & Information Systems. Today he works at CORE Education in testing and documentation for IT systems.


  • Creating documentation that is in plain English and easy to understand.
  • Testing and identification of bugs and usability issues in websites.
  • An ability to see things from both the developer’s and the user's point of view.
  • A background with the public sector, schools and nonprofit organisations.
  • Managing translations in a bilingual setting.

Professional body membership

Technical Communicators Association of NZ

Personal statement

I see my role as being a bridge between developers and users, ensuring that the requirements of users are accurately conveyed to developers and that products are as easy to use and bug-free as possible.